Wowza! I was amazed by the short time it took to get to me! I ordered on a Thursday and received the package on the Monday! Wowza! And the product is perfect!
Rosilyn Olsen, Raymond, Alberta | the best company You guys really are the best company to to deal with, your product is exceptional and your customer service goes far and above any other that I have experienced and thank you so much for getting back to me so fast!!!
Warmest Regards,
Hameed
Hameed, | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thank you but! I received the four linen liners I ordered a few weeks ago. Thank you. They were just as I had asked for and shipped in a timely fashion. Only one issue - LL487 - White with Gold Lip - there was some damage to the frame (small nick in the white part as well as the gold) that was repaired. I was somewhat disappointed with that as I expected to see flawless work. This will show. I will not be sending it back but just wanted to let you know that professionalism is important. I can send a photo if you need to see it.
KeenART: We will send a replacemnt.
Judy S., |